Privacy Policy

Who we are

Intube Media (intubeplay.com and the Intube Media Android app, package com.intubemedia.ott) is operated by Intube Media / Bainsla Music, Jaipur, Rajasthan, India. Contact: support@intubemedia.com.

What we collect

Account details you give us (name, email, mobile number, password stored only as a secure hash), your watch history, playback progress, watchlist and device information so we can resume playback and personalise recommendations.

Payment details are handled by Razorpay; we never store your card or UPI credentials.

The Android app does not access your contacts, location, camera, microphone or files. It uses the internet connection only to sign you in and stream videos.

How we use it

To provide the service, remember where you left off, show relevant content, send notifications you opt into, and keep the platform secure.

Sharing

We do not sell your personal data. We share it only with service providers needed to run Intube Media (payments, hosting, analytics) and when required by law.

Security

All data is sent over encrypted HTTPS connections. Videos are streamed through short-lived signed links and cannot be downloaded.

Your choices

You can update your profile, clear watch history, remove devices and manage notification preferences from your account.

Deleting your account

You can delete your account any time from the app (Account → Delete account) or at intubeplay.com/delete-account. Your profile, contact details, watch history, watchlist and devices are deleted immediately. Payment records are kept for up to 8 years only where tax law requires it, without your name, email or phone.

Children

Intube Media is not directed at children under 13. Children should use the service with a parent or guardian.

Cookies & storage

We use cookies and local storage to keep you signed in and remember your preferences.